Pay for your bin and collections

Service details
The 2022 garden waste collection scheme will run from March to November. The cost of the service is as follows:

Collection of 1 bin is £45 per season.
Collection of additional bins is £20 each per season.
Provision of new bins is £20 each. If you are a new customer you need to purchase a garden waste bin in order to receive the service.

Compensation for suspended collections
The council apologises for any inconvenience caused by the service suspensions during 2021 due to the Covid-19 pandemic, closure of the waste transfer station and HGV driver shortages.
To compensate current subscribers for the missed garden waste collections due to the suspension, the council will reduce the cost of next years’ service.
In total, 5 collections were not done due to the service suspension and 1 collection was not done due to the service delays following the restart.

Therefore, for renewing subscribers the reduced cost for 2022 will be:
  • For subscribers with 1 bin, the service charge will be £31.50
  • For subscribers with 2 bins, the service charge will be £45.50
  • For subscribers with 3 bins, the service charge will be £59.50
  • For subscribers with 4 bins, the service charge will be £73.50
  • For subscribers with 5 bins, the service charge will be £87.50
Your individual discount will be applied once you have selected your address below.

If you have moved house since paying for the service in 2021 please ring in and pay over the phone (01773 841326) so the correct discount for your garden waste bin(s) can be applied.
Please let us know how many garden waste bins you currently have:
How many bins would you like to be collected each fortnight:
Your details
Please enter the first few letters of your street name or your full postcode.
The data submitted via this form and the subsequent payment form will be processed and stored electronically by the council. In compliance with the General Data Protection Regulations we would inform you that:
  • The legal basis for processing this data is Article 6 (1)(b) of the General Data Protection Regulations.
  • All data will be deleted in accordance with the council's data retention policy.
  • Your data will also be processed by our payment partner (Civica) and our payment service provider (Worldpay). if we need to send you a letter your data may be processed by an external printing bureaux (phd-uk).
  • Other than those organisations named above we will not pass you data on to anyone else.
  • You have the right to see the personal data we hold about you; if you think it is wrong you can ask us to put it right; if you think that we have no legal grounds for retaining the information you have the right to ask for it to be erased; if there is a query on the accuracy of the data you have the right to ask us to stop processing your information.
  • The council’s data protection officer can be contacted on 01773 570222 or dpo@ambervalley.gov.uk
  • If you are unhappy with how the council deals with your personal information you may wish to contact the Information Commissioner. Telephone 0303 123 1113 or email casework@ico.org.uk; Website - www.ico.org.uk.
 

Need further help or information?

Contact the team directly on 01773 841326 or email refuse@ambervalley.gov.uk