Statistics previous complaints

The following table lists the number of official complaints recorded by the council from 2011 to 2018. The figures are subdivided into service areas.

Amber Valley partnership
2011: 11
2012: 00
2013: 00
2014: 00
2015: 00
2016: 00
2017: 00
2018: 00

Benefits /Council tax customer services
2011: 11
2012: 55
2013: 44
2014: 11
2015: 33
2016: 11
2017: 44
2018: 00

Business Rates
2011: 00
2012: 11
2013: 00
2014: 11
2015: 11
2016: 11
2017: 00
2018: 11

Car Parks /Parking
2011: 11
2012: 33
2013: 66
2014: 55
2015: 33
2016: 44
2017: 33
2018: 33

Cemeteries
2011: 00
2012: 00
2013: 00
2014: 11
2015: 00
2016: 33
2017: 11
2018: 22

Communications / PR
2011: 00
2012: 11
2013: 00
2014: 00
2015: 00
2016: 00
2017: 00
2018: 00

Community Planning
2011: 00
2012: 00
2013: 00
2014: 22
2015: 00
2016: 00
2017: 00
2018: 00

Community Safety
2011: 00
2012: 11
2013: 00
2014: 11
2015: 00
2016: 00
2017: 00
2018: 11

Conservation
2011: 00
2012: 00
2013: 22
2014: 00
2015: 00
2016: 00
2017: 00
2018: 00

Contaminated land
2011: 00
2012: 00
2013: 00
2014: 00
2015: 00
2016: 11
2017: 00
2018: 11

Council Land
2011: 00
2012: 00
2013: 00
2014: 00
2015: 00
2016: 00
2017: 00
2018: 11

Council Meetings
2011: 00
2012: 00
2013: 00
2014: 11
2015: 00
2016: 22
2017: 11
2018: 11

Council Tax
2011: 1212
2012: 1313
2013: 1515
2014: 1010
2015: 1616
2016: 1212
2017: 1111
2018: 77

Councillors
2011: 11
2012: 11
2013: 00
2014: 11
2015: 22
2016: 00
2017: 22
2018: 00

Data Protection
2011: 00
2012: 00
2013: 00
2014: 00
2015: 00
2016: 00
2017: 00
2018: 11

Democratic Services
2011: 11
2012: 1919
2013: 11
2014: 00
2015: 00
2016: 00
2017: 00
2018: 22

Dogs Wardens
2011: 00
2012: 00
2013: 11
2014: 00
2015: 00
2016: 00
2017: 00
2018: 22

Electoral Services
2011: 00
2012: 22
2013: 00
2014: 66
2015: 11
2016: 77
2017: 44
2018: 11

Environmental Services General
2011: 00
2012: 55
2013: 22
2014: 00
2015: 11
2016: 11
2017: 00
2018: 00

Environmental Strategy
2011: 00
2012: 00
2013: 22
2014: 11
2015: 00
2016: 00
2017: 00
2018: 00

Fly Tipping
2011: 00
2012: 00
2013: 00
2014: 00
2015: 11
2016: 22
2017: 44
2018: 00

Grass Cutting
2011: 00
2012: 22
2013: 55
2014: 33
2015: 44
2016: 66
2017: 33
2018: 66

Health and Safety
2011: 00
2012: 22
2013: 00
2014: 00
2015: 00
2016: 00
2017: 11
2018: 00

Housing Benefits
2011: 55
2012: 99
2013: 55
2014: 00
2015: 11
2016: 44
2017: 99
2018: 22

Housing Grants & Standards
2011: 11
2012: 11
2013: 11
2014: 00
2015: 00
2016: 00
2017: 00
2018: 00

Housing Policy /Strategy /homelessness /advice
2011: 00
2012: 11
2013: 22
2014: 11
2015: 00
2016: 00
2017: 00
2018: 11

Information Technology
2011: 00
2012: 00
2013: 11
2014: 00
2015: 00
2016: 00
2017: 00
2018: 22

Legal Services
2011: 22
2012: 00
2013: 44
2014: 00
2015: 22
2016: 22
2017: 11
2018: 11

Leisure Centres General, inc PFI
2011: 00
2012: 22
2013: 00
2014: 00
2015: 00
2016: 00
2017: 00
2018: 00

Licensing
2011: 00
2012: 55
2013: 11
2014: 00
2015: 11
2016: 00
2017: 00
2018: 00

Litter
2011: 00
2012: 55
2013: 88
2014: 22
2015: 11
2016: 11
2017: 11
2018: 22

Markets
2011: 11
2012: 00
2013: 00
2014: 00
2015: 11
2016: 11
2017: 00
2018: 00

Parks - development
2011: 00
2012: 22
2013: 00
2014: 11
2015: 00
2016: 00
2017: 00
2018: 00

Parks - Maintenance /Operations
2011: 11
2012: 11
2013: 11
2014: 00
2015: 11
2016: 00
2017: 22
2018: 11

Payments to the Council
2011: 11
2012: 00
2013: 00
2014: 11
2015: 11
2016: 00
2017: 00
2018: 00

Pest Control
2011: 55
2012: 22
2013: 11
2014: 00
2015: 00
2016: 00
2017: 00
2018: 00

Planning Applications
2011: 88
2012: 11
2013: 33
2014: 88
2015: 44
2016: 1515
2017: 1111
2018: 1717

Planning Enforcement
2011: 33
2012: 44
2013: 00
2014: 77
2015: 00
2016: 55
2017: 22
2018: 22

Play Areas - Maintenance/Operations
2011: 00
2012: 00
2013: 00
2014: 00
2015: 11
2016: 11
2017: 33
2018: 33

Policy
2011: 00
2012: 00
2013: 00
2014: 00
2015: 00
2016: 11
2017: 22
2018: 00

Pollution
2011: 11
2012: 44
2013: 11
2014: 55
2015: 11
2016: 33
2017: 22
2018: 00

Public Toilets
2011: 00
2012: 66
2013: 22
2014: 11
2015: 00
2016: 00
2017: 11
2018: 00

Reception and Switchboard
2011: 00
2012: 00
2013: 00
2014: 00
2015: 00
2016: 00
2017: 00
2018: 11

Refuse and Recycling
2011: 1616
2012: 1616
2013: 1818
2014: 2323
2015: 1616
2016: 3131
2017: 2626
2018: 3434

Street Cleansing
2011: 00
2012: 66
2013: 44
2014: 22
2015: 22
2016: 22
2017: 44
2018: 22

Street Name Plates
2011: 00
2012: 11
2013: 00
2014: 00
2015: 00
2016: 00
2017: 00
2018: 00

Town Centre Offices
2011: 00
2012: 22
2013: 33
2014: 22
2015: 00
2016: 11
2017: 33
2018: 00

Town Centres
2011: 00
2012: 00
2013: 22
2014: 00
2015: 00
2016: 00
2017: 00
2018: 00

Trees
2011: 00
2012: 11
2013: 00
2014: 22
2015: 11
2016: 22
2017: 11
2018: 22

Waste Minimisation
2011: 11
2012: 00
2013: 11
2014: 00
2015: 00
2016: 00
2017: 00
2018: 00

Need further help or information?

Contact the team directly on 01773 570222 or email enquiry@ambervalley.gov.uk